For the purposes of the Data Protection Act 1998, the Data Controller is Harley Clinic Group Ltd, a business operating in England and Wales from 10 Harley Street, Marylebone, London W1G 9PF.
Information we may collect from you
We may collect and process the following information from you:
Information that you provide by filling in forms on our site https://harleyclinic.com (website). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further information or services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
Retention of your personal data
We take appropriate measures to ensure that any personal data are kept secure and are kept for the duration of your use of our service. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data when transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
If your personal details change you may update them by accessing the relevant page of the Website. If you have any questions about how we use data collected which relates to you, please contact us by sending a request by email to the contact details below.
Uses made of your information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you.
- To carry out our obligations arising from any contracts entered into between you and us or us and a third party.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
In addition to the above uses we may use your information, or permit selected third parties to use your information, to notify you about goods or services which may be of interest to you.
For such uses we will only contact you by electronic means (e-mail or SMS) if you have consented to such communication when we collect your data or if the contact relates to goods and services similar to those which were the subject of a previous transaction with you.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (for example, the registration form).
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).
We may disclose your personal information to third parties:
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
- if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; or
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and other agreements; or
- to protect the rights, property, or safety, the Website, our users and any third party we interact with the to provide the website.
IP addresses and cookies
The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking/ticking certain tick boxes we use to collect your data. You can also exercise the right at any time by contacting us using our contact details set out below.
Access to information
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee of £50 to meet our costs in providing you with details of the information we hold about you.